MilanoLombardia20170,42012MilanocityJoint Research CenterIn order to construct the Index of Local Governance (score 0-1) six indicators were used, based on the percentages of people who in a given city claim that the local government performs very well or fairly well as to 1) providing citizens information about the government expenditures, 2) consulting traditional, civil and community leaders before making decisions, 3) providing information in plain language about people's legal rights, so that everybody can understand them, 4) providing effective ways to make complaints about public services, 5) providing effective ways to handle complaints against local government officials, 6) responding to people's concerns about community matters.0,924855491329480,92485549132948 BarcellonaCataluña20170,432012BarcelonacityJoint Research CenterIn order to construct the Index of Local Governance (score 0-1) six indicators were used, based on the percentages of people who in a given city claim that the local government performs very well or fairly well as to 1) providing citizens information about the government expenditures, 2) consulting traditional, civil and community leaders before making decisions, 3) providing information in plain language about people's legal rights, so that everybody can understand them, 4) providing effective ways to make complaints about public services, 5) providing effective ways to handle complaints against local government officials, 6) responding to people's concerns about community matters.0,9942196531791910,994219653179191 LioneRhône-Alpes20170,422012LyoncityJoint Research CenterIn order to construct the Index of Local Governance (score 0-1) six indicators were used, based on the percentages of people who in a given city claim that the local government performs very well or fairly well as to 1) providing citizens information about the government expenditures, 2) consulting traditional, civil and community leaders before making decisions, 3) providing information in plain language about people's legal rights, so that everybody can understand them, 4) providing effective ways to make complaints about public services, 5) providing effective ways to handle complaints against local government officials, 6) responding to people's concerns about community matters.0,9710982658959540,971098265895954 MonacoBayern20170,482012MunichcityJoint Research CenterIn order to construct the Index of Local Governance (score 0-1) six indicators were used, based on the percentages of people who in a given city claim that the local government performs very well or fairly well as to 1) providing citizens information about the government expenditures, 2) consulting traditional, civil and community leaders before making decisions, 3) providing information in plain language about people's legal rights, so that everybody can understand them, 4) providing effective ways to make complaints about public services, 5) providing effective ways to handle complaints against local government officials, 6) responding to people's concerns about community matters.1,109826589595381,10982658959538 StoccardaBaden-Württemberg2017n.a2012StuttgartcityJoint Research CenterIn order to construct the Index of Local Governance (score 0-1) six indicators were used, based on the percentages of people who in a given city claim that the local government performs very well or fairly well as to 1) providing citizens information about the government expenditures, 2) consulting traditional, civil and community leaders before making decisions, 3) providing information in plain language about people's legal rights, so that everybody can understand them, 4) providing effective ways to make complaints about public services, 5) providing effective ways to handle complaints against local government officials, 6) responding to people's concerns about community matters.n.an.a